20i vs Krystal
Both cover similar ground, so the useful question is which is better for your specific situation. Here is how they differ on the things that change the answer.
UK host built around resellers and multi-site management
UK-owned hosting running on renewable energy
Quick verdict
Krystal takes 1 of the 8 categories we can currently judge. 7 could not be decided on verified data. That is a scoreline, not a recommendation — read the categories that matter to you.
Category by category
Who wins what
A category shows “not enough data” when either side has a gap. We would rather leave it blank than invent a winner.
| Category | Winner | Why |
|---|---|---|
| Price | Not enough dataNeither provider has a verified current price yet, so this cannot be called. | Neither provider has a verified current price yet, so this cannot be called. |
| Performance | TieComparable performance tooling on both, on the data we have verified. | Comparable performance tooling on both, on the data we have verified. |
| Beginners | TieNeither is meaningfully easier to start with than the other. | Neither is meaningfully easier to start with than the other. |
| Support | KrystalKrystal offers more ways to reach a human. | Krystal offers more ways to reach a human. |
| WordPress | TieBoth handle WordPress to a similar standard. | Both handle WordPress to a similar standard. |
| Ecommerce | TieNeither stands out for ecommerce on verified data. | Neither stands out for ecommerce on verified data. |
| Developers | TieComparable developer access on both. | Comparable developer access on both. |
| UK visitors | TieBoth offer UK-region hosting, or neither does. | Both offer UK-region hosting, or neither does. |
Specifications
Feature by feature
| Feature | 20i | Krystal |
|---|---|---|
| Control paneldiffers | StackCP (custom) | cPanel |
| UK data centre | Yes | Yes |
| Free SSL | Yes | Yes |
| Email hosting | Yes | Yes |
| Staging | Yes | Yes |
| CDN included | Yes | Yes |
| Free migration | Yes | Yes |
| SSH access | Yes | Yes |
| Git | Yes | Yes |
| WP-CLI | Yes | Yes |
| WooCommerce | Yes | Yes |
20i in short
Good value for anyone hosting a portfolio of client sites from one account, with UK infrastructure.
- + Reseller plans allow unlimited sites under one account
- + UK data centres and UK company
- + Own CDN and caching included
- − StackCP is another panel to learn if you know cPanel
- − Brand is less known outside the UK reseller market
Krystal in short
The pick if you want a UK company, UK servers and UK support with a real phone number — and are willing to pay a little more for it.
- + UK company, UK data centres, UK-based support
- + Renewable energy and B Corp certification
- + cPanel, so migrating away later is straightforward
- − Costs more than the international budget hosts
- − Fewer global regions if your audience is outside the UK
Some links here are affiliate links — if you buy through one we may earn a commission at no extra cost to you. It never changes a Hostoholic Score.